Kathleen Fava

Events

• How to Create AI Champions with an Innovative Adoption Program 2026-03-11
• NexGen CS Leadership Masterclass: How You Can Drive Growth & Exec Impact Even if You're Not In the Boardroom 2026-02-24
• CxXchange SuccessHour: How Any CS Pro Can Build an App With AI 2026-02-10
• CS + AI Topic TBA 2026-02-02
• Ask Me Anything 2025-12-12
• How AI Is Changing the CS Skills We Need in 2026 and Beyond 2025-12-09
• NexGen CS Leadership Masterclass: How You Can Drive Growth & Exec Impact Even if You're Not In the Boardroom 2025-10-28
• CSM Call Coaching & Scoring Using AI Agents 2025-10-14
• The Strategic CSM Part II Work Session 2025-09-25
• The Strategic CSM Part I Work Session 2025-09-18
• September Book Club - The Strategic Customer Success Manager by Chad Horenfeldt 2025-09-09
• Job Shopper AMA with Madeline Mann 2025-08-05
• July Book Club - Reverse the Search by Madeline Mann 2025-07-08
• How to Build Powerful No Code AI Agents (Again & Improved!) 2025-06-10
• June Book - The Expansion Sale by Erik Peterson and Tim Riesterer 2025-06-03
• CxXchange LinkedIn Success Circle - LinkedIn Optimization Workshop: Live Demo on Enhancing Profile and Bio 2025-05-27
• Book Club - TedTalk: "The 60 Seconds That Make or Break a Conversation" , Chris Fenning 2025-05-06
• CxXchange LinkedIn Success Circle Workshop 2025-04-29
• CxXchange Community Connect 2025-04-22
• NexGen CS Leadership 2025-04-17